When can I expect a refund?

Once we receive your returned chair and verify it's in like-new condition, here's the timeline:

• Refund processing: 5-7 business days after we receive the chair

• Bank processing: An additional 3–5 business days for the refund to appear in your account — this varies by bank and card issuer

Refunds go back to your original payment method. We don't issue store credit unless you specifically request it.

Haven't started your return yet?

See our return policy article for the full process.
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Questions about a specific return? Reach out at [email protected] with your order number.